Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A popup will appear. It offers thorough info about all the operations that you can perform on the given page. Each context menu opens on the same page so that you can swiftly return to your work.Video Tutorials
We have a rich assortment of educational videos explaining how to work with our hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.F.A.Q.
If you can't find the answer you need, take a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual people and provides real solutions. We regulary update our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations associated with our hosting platform.Ticketing System
If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our great team of client support engineers available 24/7/365 and eager to help you with any problem. Each trouble ticket you open will be responded to in less than 1 hour (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to receive an answer to your question.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 213434
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com